NORCAL Group - FD Insurance

NORCAL Group and FD Insurance

NORCAL Mutual Insurance Company (NORCAL) — part of the NORCAL Group of companies — completed its acquisition of FD Insurance Company (FD), the largest domiciled medical malpractice provider for physicians and surgeons in Florida. This acquisition expands NORCAL’s national footprint and establishes Jacksonville, Florida as the company’s new Southeast regional office.

Current FD Insurance Company Policyholders
Please find pertinent information below regarding existing policies and coverage, or reference FAQs about the acquisition.

Interested in NORCAL Group Coverage Solutions?
Talk to an agent/broker or call 800.352.3627 today.


Risk Management & MyACCOUNT (CME)

NORCAL_ClaimsRx.pngFor questions about Risk Management, email the team, or call 855.882.3412. You will be put in touch with a Risk Management Specialist or other representative who can help you. On-call specialists are available 24/7 for urgent Risk Management situations.
You also now have access to MyACCOUNT from NORCAL – your portal for CME and risk management learning opportunities.
You will need your personalized activation code to create an account. If you do not have your activation code, please call 855.882.3412 before you try to register.

Once registered, policyholders can always access MyACCOUNT at or at the link below.



The NORCAL Group of companies — including NORCAL Mutual Insurance Company, Medicus Insurance Company and FD Insurance Company — provide medical professional liability insurance to physicians, health care extenders, medical groups, hospitals, community clinics and allied health care facilities throughout the country. They share an A.M. Best “A” (Excellent) rating for their financial strength and stability.

Contact Information
When corresponding by email, please adhere to HIPAA standards and requirements.


  • General Inquiries
  • Claims
  • Billing
  • Customer Service
  • Sales

Risk Management

Email Risk Management  

Florida Office 

4651 Salisbury Road,
Suite 410

Jacksonville, FL 32256

General Fax:

HIPAA Resources

If you manage and distribute your patients' protected health information electronically, you are considered a Covered Entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and are required to maintain a Business Associate Agreement with FD Insurance if you release patient identifiable information to us.

To make things easy, we created a Business Associate Agreement that fulfills your HIPAA requirement as it relates to your relationship with FD Insurance. Just follow these three easy steps:

  1. Click to download the FD Insurance Business Associate Agreement (205 KB) in Acrobat PDF format.
  2. Print the Agreement.
  3. File the Agreement with your other FD Insurance coverage or HIPAA compliance documents.
Click here to download the FD Insurance Business Associate Agreement (PDF)